{"id":36709,"date":"2019-01-04T10:47:43","date_gmt":"2019-01-04T09:47:43","guid":{"rendered":"https:\/\/business.nextplora.com\/?p=36709"},"modified":"2022-09-01T16:23:25","modified_gmt":"2022-09-01T14:23:25","slug":"cresce-la-soddisfazione-dei-nostri-clienti","status":"publish","type":"post","link":"https:\/\/business.nextplora.com\/it\/cresce-la-soddisfazione-dei-nostri-clienti\/","title":{"rendered":"Cresce la soddisfazione dei nostri clienti"},"content":{"rendered":"<p>Nextplora migliora costantemente la <strong>qualit\u00e0 percepita <\/strong>del proprio lavoro da parte dei clienti e ottiene, sui principali indicatori di soddisfazione, livelli di <strong>assoluta eccellenza<\/strong>.<\/p>\n<p>In particolare l\u2019<strong>NPS \u2013 Net Promoter Score <\/strong>migliora di <strong>8 punti <\/strong>rispetto all\u2019anno precedente e raggiunge il valore positivo di <strong>50<\/strong>, molto pi\u00f9 elevato dei benchmark internazionali relativi alle categorie merceologiche in cui Nextplora opera: Marketing\/Creative Agency (NPS: 18%) e Management Consulting (NPS: 17%), secondo l\u2019indagine \u201cNPS<sup>\u00ae<\/sup> Benchmarks for B2B Firms\u201d della societ\u00e0 di studi americana Inavero S.p.A. (<strong><em><a href=\"http:\/\/bit.ly\/2nTOlox\">http:\/\/bit.ly\/2nTOlox<\/a><\/em><\/strong>)<\/p>\n<p>&nbsp;<\/p>\n<figure class=\"wp-block-image is-resized\"><img decoding=\"async\" class=\"aligncenter wp-image-36710 size-full\" src=\"https:\/\/business.nextplora.com\/wp-content\/uploads\/2022\/08\/Indice-globale-di-soddisfazione1.png\" alt=\"\" width=\"963\" height=\"647\" srcset=\"https:\/\/business.nextplora.com\/wp-content\/uploads\/2022\/08\/Indice-globale-di-soddisfazione1.png 963w, https:\/\/business.nextplora.com\/wp-content\/uploads\/2022\/08\/Indice-globale-di-soddisfazione1-300x202.png 300w, https:\/\/business.nextplora.com\/wp-content\/uploads\/2022\/08\/Indice-globale-di-soddisfazione1-768x516.png 768w\" sizes=\"(max-width: 963px) 100vw, 963px\" \/><\/figure>\n<p>&nbsp;<\/p>\n<figure class=\"wp-block-image is-resized\"><img decoding=\"async\" class=\"wp-image-36711 size-full aligncenter\" src=\"https:\/\/business.nextplora.com\/wp-content\/uploads\/2022\/08\/NET-promoter-Score-21.png\" alt=\"\" width=\"960\" height=\"594\" srcset=\"https:\/\/business.nextplora.com\/wp-content\/uploads\/2022\/08\/NET-promoter-Score-21.png 960w, https:\/\/business.nextplora.com\/wp-content\/uploads\/2022\/08\/NET-promoter-Score-21-300x186.png 300w, https:\/\/business.nextplora.com\/wp-content\/uploads\/2022\/08\/NET-promoter-Score-21-768x475.png 768w\" sizes=\"(max-width: 960px) 100vw, 960px\" \/><\/figure>\n","protected":false},"excerpt":{"rendered":"<p>Nextplora migliora costantemente la qualit\u00e0 percepita del proprio lavoro da parte dei clienti e ottiene, sui principali indicatori di soddisfazione, [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"content-type":""},"categories":[75],"tags":[],"_links":{"self":[{"href":"https:\/\/business.nextplora.com\/wp-json\/wp\/v2\/posts\/36709"}],"collection":[{"href":"https:\/\/business.nextplora.com\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/business.nextplora.com\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/business.nextplora.com\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/business.nextplora.com\/wp-json\/wp\/v2\/comments?post=36709"}],"version-history":[{"count":0,"href":"https:\/\/business.nextplora.com\/wp-json\/wp\/v2\/posts\/36709\/revisions"}],"wp:attachment":[{"href":"https:\/\/business.nextplora.com\/wp-json\/wp\/v2\/media?parent=36709"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/business.nextplora.com\/wp-json\/wp\/v2\/categories?post=36709"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/business.nextplora.com\/wp-json\/wp\/v2\/tags?post=36709"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}